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Current processing time: 4 to 6 weeks

 

Due to a high volume of requests during the summer period, please allow 4 to 6 weeks for your file to be processed.

We invite you to check your emails regularly, including your junk/spam folder.

Thank you for your understanding.

 

Step 1

Know the eligibility criteria

Only individuals who meet the eligibility criteria can benefit from the CAL advantages.

Step 2

Provide proof of eligibility

You must attach one of the eligibility proofs listed to your application.

Step 3

Submit a photo

You need to send a photo of your face. It must meet certain criteria.

Step 4

Complete your application

Once you have your proof of eligibility and your photo, you can submit your application.

Lost, stolen, or undelivered CAL

Contact us and we’ll be happy to send you a new CAL.

Non-resident of Quebec

Do you live in another province or country? You may still be eligible to get your CAL.

Frequently Asked Questions

Have a question about the CAL and how it works?